Next Council Meeting
The Lexington County Communications Center strives to utilize a team of professional Telecommunicators who provide excellent customer service to any person needing assistance. The core values of our mission statement are professionalism, courtesy and respect.
To be recognized as a trusted and respected agency by those we serve and our peers.
Assist all citizens and visitors by answering emergency and non-emergency calls, dispatching, and maintaining records. Provide medical pre-arrival instructions to assist callers in giving help to the sick and injured before medical personnel arrive.
Rave: The Rave 911 Suite provides 9-1-1 teams and first responders with the critical capabilities needed to increase situational awareness, handle emergencies quickly and improve outcomes with.
SMART911: With Smart911, you can provide 9-1-1 call takers and first responders critical information you want them to know in any kind of emergency.When you call 9-1-1, your Smart911 Safety Profile displays on the 9-1-1 screen and the 9-1-1 call takers can view your addresses, medical information, home information, description of pets and vehicles, and emergency contacts. You can provide as much or as little information as you like.Smart911 is a national service meaning your Smart911 Safety Profile travels with you and is visible to any participating 9-1-1 center nationwide.
CodeRED: With CodeRED, state and local agencies can deliver geo-targeted, time-sensitive information to individuals who have registered to receive alerts. Notifications can be sent via email, SMS, voice, mobile app push notifications, IPAWS and more depending on the severity of the situation. Watch our video for an overview of what CodeRED can do for you, your family and your community.
If you need an officer for a non-emergency response, please contact your local law enforcement agency by calling their published telephone number.
If you call 9-1-1 and do not have an emergency, please tell the operator. If you do not speak with an operator to tell us you don't have an emergency, we will have to send a Police officer to make sure. If we send help where no help is needed, we may not have units available to respond to real emergencies.
Nikki Rodgers, Chief of Communications
Phone: (803) 785-8180
Angie Gunter, Deputy Chief of Communications
Phone: (803) 785-6193
Matt Heimbuch, Training Coordinator
Phone: (803) 785-8614
Lee Heaton, Compliance Manager
Phone: (803) 785-6164
Melissa Patrick, Accreditation Manager
Phone: (803) 785-8613
Lynn Cook, Senior Administrative Assistant
Phone: (803) 785-2366